bitterrosecandles web store FAQ section

PayPal, Google Wallet, Personal checks, and money orders are accepted. When using PayPal or Google wallet We will only shipped to confirmed addresses.

Items are shipped within 2 days of receiving payment ( or the check clearing if paying by check) and we have received your scent choices. We do not ship on weekends.

We do offer combined shipping on items. To take advantage of combined shipping please follow these instructions. 1. Place all of the items that you would like to purchase into the shopping cart. Click Submit Order. 2. On the following screen it directs you to make a payment. Do not make a payment at that time. 3. Close out of the screen. 4. We will send you an invoice with the combined shipping rates. If you pay for the items before receiving an adjusted invoice you will over pay on the shipping charges and that amount cannot be refunded.

Items are shipped using USPS flat rate boxes. There is a small handling fee added into the shipping charges. The more items you purchase at a time the more you save because we can pack quite a lot of melts into flat rate boxes. When that is the case we only add the small handling fee onto the shipping price. Contact us if you have questions.